If you have placed on order at our store, you may expect excellent quality and outstanding service. We would like you to be pleased with our service, the range of products we offer, our way of communication and shipping and delivery. We strive to provide excellent quality, to be of most service to you.
Our Customer Service
If you have a question concerning one of our items?, Would you like information concerning the order process or do you have any other questions?. Please do not hesitate to contact us by means of our contact form and we will get back to you within 24 hours.
Could not find something in our store? We will find and order it for you!
Should you be looking for an item, which we do not have in our store?. Please let us know by means of our contact form which item you are looking for and we will do our best to find the item for you with one of our many suppliers.
Simple to return an item
If you are not satisfied with the product that you have received. You can always return the item within 100 days. We ensure you that you will receive the full purchase amount, of the returned item(s), within 14 days on your bank account.
Please let us know if you wish to return an item and we will get back to you on this matter within 24 hours.
We provide shipping possibilities for a lot of countries, including free shipping to all those countries above different order amounts. If you are unable to find your country on the checkout page, please contact us and we will provide you with detailed information on shipping costs and free shipping amounts for your country.
We believe that it is very important that you are pleased with Scrobby and the products we offer in our shop. If you are still dissatisfied with our products or service please let us know as soon as possible by means of our contact form. We will do our utmost to make you a happy customer again!
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Would you like us to always keep you posted concerning the newest en most trendy scrapbook items? Or concerning our competitive prices? Or qualify for free items?. Please subscribe to our newsletter!